Durham’s Response for the Homeless During the COVID-19 Pandemic

The Local Coordinated Effort to Support Community Members Experiencing Homelessness During the Pandemic

Background and Local Data

A coalition of local community organizations, healthcare providers, and government officials is collaborating to develop a coordinated response for the homeless community in Durham to prevent spread, identify cases, and provide medical respite and support during the pandemic.


Statement of Need – Signed

Current Congregate Living Compiled Information

Duke Health COVID-19 Information & Resources

Prevention Efforts

Unsheltered and sheltered individuals are at higher risk for transmission due to congregate living settings, limited access to appropriate sanitation facilities, and higher rates of chronic disease.


Interim Guidance for Homeless Service Providers to Plan & Respond to COVID-19

NC Interim Guidance for Homeless Shelters and Service Providers

Access to Testing

Access to testing is limited. Efforts are underway to improve access for those in congregate settings. Locally, the best resource for screening and decision making support about testing is the Duke Health COVID-19 Hotline (see link below).


Duke Health COVID-19 Hotline: 919-385-0429, option 2 (8:00 am to 8:00 pm, seven days a week)

Persons Under Investigation (PUI)

Symptomatic individuals should seek testing or isolate in a private room (preferably with a private bathroom), if available. If not able to isolate, please reach out for support.


If someone is in a congregate setting and symptomatic, or has a test pending, please isolate as possible and contact Entry Point at 984-287-8309

Durham Continuum of Care Coordinated Entry Point Intake

COVID-19 Positive Respite

Confirmed COVID-19 positive individuals without a home in which to quarantine safely will be supported by placement in a hotel setting, with follow-up by respite providers. Current protocol is to contact Entry Point at 984-287-8309.


COVID-Positive Hotel Protocol

Hotel Patient Resource Sheet

Interagency Communication Reference


Meeting Minutes

To Come

Thank you to our partners!

Partner logos coming soon.