Health Equipment Loan Program

Now operational with appropriate COVID-19 safety measures in place

Due to the overwhelming generosity of our community, HELP will suspend the acceptance of donations of equipment for the month of August 2022 to catch up and catch our breath. We are continuing to accept donations through Friday, 7/29/22 and hope to resume the receipt of donations in September.

We will continue to loan our equipment and receive returns of loaned out items on Tuesdays from 10 am–2 pm and on Fridays from 1–5 pm. For ideas on other places that may need equipment, please consult this Resource list.

We recycle donated durable medical equipment, restore the equipment, and loan it for reuse by any Durham County resident who needs it. For free.

How it works: We accept gently used durable medical equipment, refurbish it, sanitize it, make minor repairs, and then loan it to Durham County residents in need. All personnel receive training from a medical equipment professional in proper sanitization, assessment, and making minor repairs.

We accept small equipment such as:

  • Tub transfer benches
  • Wheelchairs
  • Reachers
  • Canes
  • Knee scooters
  • Click here for a more complete list of items in our inventory

Click links below for PDFs of detailed information:

Overview of Items Accepted/Not Accepted

Specific Items We Accept

Details Regarding Common Items We Are Unable To Accept




How to Obtain FREE Durable Medical Equipment:

Click here to access a Caregiver Support Video Library 

We need you!

In addition to donations of gently used durable medical equipment, HELP welcomes volunteers for two hour shifts on Tuesdays or Fridays. Please contact Amy at 919.748.1022 if you want to learn more. HELP also accepts financial contributions to support our efforts.


Help us spread the word by liking and sharing on Facebook and Twitter

Loaned 4,091 items to 2,746 individuals

Staffed with 6,110 volunteer hours

HELP volunteer

“In the midst of a busy day, an overwhelmed gentleman arrived looking for a knee scooter, shower chair, and orthopaedic boot to recover from ankle surgery taking place the next week. As we were giving him the first two items (but not the boot, which we don’t stock), a young woman walked in wanting to donate a boot. HELP connects people in beautiful—and sometimes unexpected—ways.”
-Gay Bonds, HELPer volunteer


Amy Armstrong, HELP Manager

For more information, call 919.748.1022 or email us.

Loans and Donations

Durham residents may borrow equipment or bring their donations on
Tuesdays from 10 am–2 pm and Fridays from 1 pm–5 pm. 

To borrow, please bring proof of residency in Durham County in one of these forms: driver’s license, other picture ID or voter registration card, utility or medical bill, lease or residency letter from a shelter or alternative residence, car registration, or a pay stub with the name and address of the borrower.

Where to find us

Health Equipment Loan Program (HELP) is located at:

4206 N. Roxboro St., Ste. 100, Durham NC 27704

Enter through the front door.

For questions about the HELP program, please call 919.748.1022 or email us.