Health Equipment Loan Program

We recycle donated durable medical equipment (DME), restore it, and then loan it for reuse. 

Completely FREE for Durham County residents.

Tuesday, July 2 & Friday July 5, 2024
Friday, November 29, 2024
Tuesday, December 24, 2024
Friday, December 27, 2024

Location & Hours

4206 N. Roxboro Street, Suite 100, Durham, NC

Tuesdays from 10:00 am – 2:00 pm
Fridays from 1:00 pm – 5:00 pm

Project Access of Durham County staff cannot accept donations outside of HELP’s open hours.

Follow our Facebook and Twitter pages to be notified of any changes to our schedule.


Lora Klein, HELP Manager

Donation and Loan Information

You do not need an appointment to donate or loan items. You may call ahead if you want to make sure we’ll accept an item, check if we have an item in stock, or have any other questions. Please ring the door bell once when you arrive.

While we have trained staff and volunteers who can make minor repairs, clean a variety of surfaces, and properly sanitize, we can only accept gently used items without any severe damage, staining, or soiling. If you wouldn’t use an item yourself, we probably can’t take it!

To borrow equipment please bring proof of current Durham County address (ID, utility or medical bill, letterhead from shelter or housing program, current lease, voter registration card, car registration, pay stub, etc.). Someone else may pick-up an item on your behalf. Items are loaned for 90 days and you can easily renew your loan by contacting us. You do not need a prescription to borrow an item and HELP staff cannot give any medical advice.

Items we accept for donation and have available to loan (items preceded by X are nearly always available)

  • Wheelchairs
    • Standard
    • x Transport
  • Folding Walkers
    • Hemi-walker
    • x No wheels
    • x Front-wheeled
    • x 3-wheels
    • x Rollators (4-wheels)
  • x Knee Scooters
  • x Canes
    • x Adjustable Single-point
    • x Quad
    • x Walking sticks
  • x Crutches
    • x Underarm (aluminum)
    • x Forearm
  • x Bedside Commodes
  • x Raised Toilet Seats
  • x Toilet Safety Frames
  • Bed Rails and Canes
  • Chair Assist
  • Shower Chairs
    • With and without arms
    • x Stools
    • Tub transfer benches
    • x Shower Bench
  • Trays
    • x For walkers
    • x For wheelchairs
    • For bed
  • Bedside Tables
  • x Transfer boards
  • Reacher/Grabbers
  • x Long Shoe Horn
  • Sock-aid
  • x Dressing Stick
  • x Gait Belts
  • x Leg Lifters
  • Car Assist
  • Portable small ramps

Items we do not accept for donation (even if new and never opened) and do not have available to loan

  • Urinary or bowel control products like Depends
  • Bed protection pads
  • Oxygen tubing and masks
  • Syringes
  • Pillows without plastic coverings
  • Upholstered items
  • Cushions
  • Boots
  • TENS/nerve stimulator machines
  • Polarcare or other joint-icing equipment
  • Oxygen concentrator
  • Prosthetics or leg braces
  • Anything that has to be plugged in or uses batteries

Large Medical Equipment Donations

We work to connect community members with large item donations with people who need them. If you want to donate a larger item such as a bed, Hoyer lift, motorized scooter, or more please contact us at If you need a larger item we don’t carry, please see other Additional Community Resources at the bottom of this page.

Financial Support

We can always use monetary donations to buy necessary supplies, parts, and equipment that our community needs. You can donate here.

Click here to access a Caregiver Support Video Library

3,432 community members supported

5,333 items loaned 

7,305 volunteer hours worked


We need you! Volunteers are vital to keep our organization going and we pride ourselves on creating an appreciative and welcoming working environment. Volunteers are responsible for a variety of tasks:

  • Customer service
  • Repairing equipment
  • Cleaning and sanitizing equipment
  • Data entry
  • and more!

We welcome volunteers who are can commit to 2 hour shifts during our open hours on Tuesdays or Fridays at least twice a month. If you are interested in volunteering, please complete this form.

A volunteer washing a walker outside, pointing the garden hose at the camera.